Welcome to the City of Battle Creek's Golden Service Online Homepage. Click here for FAQs:

In addition to phone and walk-in service, we are now able to take requests for service online. You may use our online form to provide information about your issue, whether it is a comment, complaint or a service request. Golden Service Online is for non-emergency requests only. Please continue to phone emergencies, as in the past.

You may submit comments and complaints anonymously, however an email address is required. The City places a high priority on resident privacy and will not not use this email for any purpose other than to respond with information or request clarification to the issue you submit.

If you want to see if your Code Compliance issue has already been reported, Click Here..

Thank you for using Golden Service Online.